Name: TOQQA Hair Salon
Address: 374 King's Road, Chelsea, London, SW3 5UZ, GB
Telephone: 02079983883
Price range: ££
Rating: 5.0

Question 1

What types of haircuts do you specialize in?

Accepted Answer

We specialize in precision cuts, layered styles, bobs, pixie cuts, and modern styling techniques. Our creative directors are trained in the latest cutting methods and can create both classic and contemporary looks tailored to your face shape and lifestyle.

Question 2

How often should I get my hair cut?

Accepted Answer

Generally, we recommend getting a trim every 6-8 weeks to maintain healthy hair and your desired shape. However, this can vary depending on your hair type, style, and personal preferences. We'll provide personalized advice during your consultation.

Question 3

Do you offer consultations before cutting?

Accepted Answer

Yes, all our services begin with a thorough consultation where we discuss your lifestyle, hair goals, and maintenance preferences. This ensures we create a style that's perfect for you.

Question 4

Can you work with all hair types and textures?

Accepted Answer

Absolutely! Our team is experienced in working with all hair types - straight, wavy, curly, and coily hair. We use specialized techniques for each texture to achieve the best results.

Question 5

How long does a haircut appointment take?

Accepted Answer

A standard cut and style typically takes 45-60 minutes. More complex cuts or if you're combining services may take longer. We'll provide an estimated time when you book.

Question 6

Do you offer children's haircuts?

Accepted Answer

Yes, we welcome clients of all ages. Our stylists are experienced in working with children and creating age-appropriate styles. We recommend booking during quieter times for a more comfortable experience.

Question 7

How do I maintain my haircut between appointments?

Accepted Answer

We'll provide personalized styling tips and recommend the best products for your hair type and cut. Regular brushing, using quality tools, and following a proper hair care routine will help maintain your style's shape and health between visits.

Question 8

What hair colouring techniques do you offer?

Accepted Answer

We offer a full range of colouring services including highlights, lowlights, balayage, ombre, full colour, root touch-ups, and colour correction. Our colourists are trained in the latest techniques and use premium colour products.

Question 9

How do I know which colour will suit me?

Accepted Answer

During your consultation, we'll assess your skin tone, eye colour, and lifestyle to recommend colours that will complement you best. We can also do strand tests to show you how the colour will look.

Question 10

How long does hair colouring take?

Accepted Answer

Colour services vary in time depending on the technique. Root touch-ups typically take 1-2 hours, while full colour or highlights can take 2-4 hours. Complex colour corrections may require multiple sessions.

Question 11

How often should I colour my hair?

Accepted Answer

This depends on the type of colour service and your hair growth. Root touch-ups are typically needed every 4-6 weeks, while highlights can be refreshed every 8-12 weeks. We'll create a maintenance schedule that works for you.

Question 12

Can you fix a colour disaster from another salon?

Accepted Answer

Yes, we specialize in colour correction services. However, these can be complex and may require multiple sessions to achieve the desired result safely without damaging your hair.

Question 13

What's the difference between highlights and balayage?

Accepted Answer

Highlights are created using foils for precise placement and typically give a more uniform look. Balayage is a freehand painting technique that creates a more natural, sun-kissed effect with softer grow-out.

Question 14

Do you use ammonia-free colour products?

Accepted Answer

Yes, we offer both traditional and ammonia-free colour options. We'll discuss the best choice for your hair during consultation, considering your hair condition and desired results.

Question 15

How should I prepare for a colour appointment?

Accepted Answer

Come with clean, dry hair (unless otherwise instructed). Avoid washing your hair 24-48 hours before the appointment as natural oils help protect your scalp during the colouring process.

Question 16

What types of hair treatments do you offer?

Accepted Answer

We offer deep conditioning treatments, protein treatments, Olaplex treatments, keratin smoothing treatments, scalp treatments, and specialized treatments for damaged or chemically processed hair.

Question 17

How do I know if my hair needs a treatment?

Accepted Answer

Signs include dryness, brittleness, lack of shine, excessive tangling, or damage from chemical processes. During your consultation, we'll assess your hair's condition and recommend appropriate treatments.

Question 18

How often should I get hair treatments?

Accepted Answer

This varies based on your hair's condition and needs. Generally, deep treatments are recommended every 4-6 weeks, while maintenance treatments might be monthly. We'll create a personalized treatment plan for you.

Question 19

What is Olaplex and do I need it?

Accepted Answer

Olaplex is a bond-building treatment that repairs damage at the molecular level. It's especially beneficial for chemically processed, heat-damaged, or brittle hair. We'll assess if it's right for your hair type.

Question 20

Can treatments be combined with other services?

Accepted Answer

Yes, many treatments can be combined with cuts, colours, or styling services. This is often more convenient and can provide better results when services complement each other.

Question 21

How long do treatment results last?

Accepted Answer

Results vary by treatment type and hair condition. Deep conditioning effects typically last 2-4 weeks, while treatments like keratin can last 3-4 months. We'll explain expected duration for your chosen treatment.

Question 22

What styling services do you offer?

Accepted Answer

We offer blow-dry styling, special occasion updos, event styling, texture styling, and finish services. Whether you need everyday styling or something special for an event, we can create the perfect look.

Question 23

Can you create styles for special events?

Accepted Answer

Absolutely! We specialize in wedding styling, formal events, and special occasions. We recommend booking a trial run beforehand to ensure your look is perfect for your big day.

Question 24

Do you offer styling lessons?

Accepted Answer

Yes, we can teach you techniques to recreate your salon style at home. We'll show you the best products and tools to use and demonstrate the techniques during your appointment.

Question 25

What products do you recommend for maintaining my style?

Accepted Answer

We'll recommend specific products based on your hair type and desired style. We carry professional-grade products that we use in the salon and can advise on the best home care routine.

Question 26

How long will my style last?

Accepted Answer

Style longevity depends on your hair type, the style created, and home maintenance. Generally, professional blow-dry styles last 3-5 days, while special occasion styles are designed for the specific event day.

Question 27

How do I book an appointment?

Accepted Answer

You can book online through our Fresha booking system, call us directly at 02079983883, or visit the salon. Online booking is available 24/7 and shows real-time availability.

Question 28

What is your cancellation policy?

Accepted Answer

We require at least 24 hours notice for cancellations or rescheduling. Appointments cancelled with less than 24 hours notice may incur a cancellation fee. No-shows will be charged 50% of the service cost.

Question 29

Do you require a deposit for appointments?

Accepted Answer

For first-time clients or appointments over 3 hours, we may require a deposit. This will be deducted from your final bill. Deposits are non-refundable but can be transferred to future appointments.

Question 30

What payment methods do you accept?

Accepted Answer

We accept cash, all major credit and debit cards, and contactless payments. Payment is due at the time of service unless other arrangements have been made in advance.

Question 31

How long does toner last and how often should I tone my hair?

Accepted Answer

Hair toner typically lasts 4-6 weeks depending on your hair porosity and maintenance routine. We generally recommend toning every 4-6 weeks to maintain your desired colour and eliminate any unwanted tones.

Question 32

What's the difference between balayage and highlights?

Accepted Answer

Balayage is a freehand painting technique that creates a more natural, sun-kissed look with softer grow-out, while highlights use foils for more precise placement and uniform colour. Balayage typically lasts longer between appointments (3-4 months) compared to traditional highlights (8-12 weeks).

Question 33

What's the difference between hair botox and keratin treatment?

Accepted Answer

Hair botox focuses on deep conditioning and repairing damaged hair from within, lasting 2-3 months. Keratin treatment primarily smooths and reduces frizz, lasting 3-4 months. Hair botox is better for damaged hair restoration, while keratin is ideal for frizz control and manageability.

Question 34

How much does balayage cost in Chelsea?

Accepted Answer

Our balayage services start from £250, which includes the hand-painting technique and professional finish. The exact price may vary depending on your hair length, thickness, and the complexity of the colour work required.

Question 35

How much does a haircut cost and how long does it take?

Accepted Answer

Our haircut and blow dry service starts from £120 and takes 60-90 minutes. This includes a thorough consultation, precision cutting, and professional styling. Cut-only services start from £70 and take about 45 minutes.

Question 36

How long does keratin treatment last?

Accepted Answer

Keratin treatments typically last 3-4 months with proper care. Results gradually fade as you wash your hair, so using sulfate-free products and limiting wash frequency can help extend the treatment's effectiveness.

Question 37

Where is TOQQA Hair Salon located in Chelsea?

Accepted Answer

We're located at 374 King's Road, Chelsea, London SW3 5UZ. We're easily accessible from Chelsea Bridge, Sloane Square, and the heart of Chelsea, with excellent transport links throughout SW3.

Question 38

What makes TOQQA the best hair salon in Chelsea?

Accepted Answer

With over 25 years of experience, our Creative Directors Akif and Richard are masters of their craft. We're Chelsea's top-rated salon with 200+ five-star reviews, specializing in precision cuts, balayage, and luxury treatments using premium products.

Question 39

How often should I get my roots done?

Accepted Answer

Root touch-ups are typically needed every 4-6 weeks to maintain your colour. This can vary depending on how fast your hair grows and the contrast between your natural colour and your chosen shade.

Question 40

Do you offer hair extensions and how long do they last?

Accepted Answer

Yes, we offer premium tape hair extensions starting from £220. Our extensions typically last 6-8 weeks before needing re-taping (£90). We use high-quality human hair that blends seamlessly with your natural hair.

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